BreakoutVidsMy accountYOUR INFORMATION
Privacy at BreakoutVids
Updated 10 November 2026
Who we are
BreakoutVids is a product of SaaSv3 Pty Ltd (registration 2026/299288/07), 32 Uil Street, Sedgefield, Western Cape, 6573, South Africa. Our Information Officer is W Viljoen. Contact: info@saasv3.co.za.
What we collect and why
- Your account: name, email address and a scrambled (hashed) password, so you can sign in. We never store your password as readable text.
- Security records: email verification and password-reset records, sign-in attempts, and remembered browsers, to protect your account and stop abuse.
- Your work: artwork, logos, captions, business names, motion briefs, saved designs, previews and the videos we make for you, so you can edit, save and download them.
- Payments: the pack you bought, the amount, the Yoco payment reference, its status and date. Yoco handles your card on its own payment page; we never see or store card details.
- Messages to us: what you send when you email support or make a privacy request.
We use this to provide the service you ask for, to keep accounts secure, and to meet our legal and tax duties. Signing up does not subscribe you to marketing emails. We don't sell your information, we don't use advertising or analytics tracking, and we don't use your artwork in our own marketing without your permission.
Who else processes it
| Provider | What they do | What they receive | Where |
|---|---|---|---|
| Contabo GmbH | Hosts the app, database and backups | Everything above | Germany |
| Alibaba Cloud Model Studio | Image suggestions and video making | For Suggest a movement: a resized copy of your artwork. For a video: the saved post preview and your motion brief. Editing or saving a draft sends nothing. | Singapore |
| Resend | Sends verification and password-reset emails | Your email address and that message | United States and other regions |
| Yoco | Takes card payments | What you enter on Yoco's page; we send the amount and an order reference | South Africa |
| Telegram | Sends us internal alerts | Counts, statuses and the pack and price of a sale; never your name or email | International |
Some of these providers are outside South Africa. We send information abroad only to provide the service you asked for, and only to providers bound by data-protection law or contract terms (for example, Contabo is subject to the EU's GDPR).
Cookies and your browser
We use a sign-in cookie (breakout_customers) and, after you sign in, a cookie that remembers this browser for up to 90 days (breakout_device) so wrong-password attempts elsewhere can't lock you out. It holds a random value; we keep only a scrambled copy. A draft you make before signing up is kept in this browser until you sign in or clear it. There are no advertising or analytics cookies.
How long we keep it
- Your designs, artwork and videos: while your account is active.
- Accounts with no sign-in for 12 months and no unexpired credits: deleted, with their designs and media.
- Payment records: 5 years, as South African tax law requires.
- Verification links expire after 24 hours and password-reset links after 30 minutes.
- Backups are encrypted and kept for at most 30 days, so a deletion reaches every copy within that time.
Keeping it safe
Passwords are hashed, backups are encrypted, access to the server is restricted, and you can turn on an authenticator app for sign-in. No system can promise perfect security; if a breach affects you, we will tell you and the Information Regulator as the law requires.
Your rights
You can ask what we hold about you, ask us to correct or delete it, or object to how we use it. Email info@saasv3.co.za with the subject “BreakoutVids privacy request” from your account's email address; we aim to reply within 30 days. To delete your account, send the same kind of email; we delete it within 30 days, except records the law requires us to keep. In My account you can download a summary of your account data. You can also complain to the Information Regulator of South Africa.
Images of other people
Only upload pictures of people, logos or other material you have the right to use. Don't upload sensitive personal information, or images of children unless you have a parent's or guardian's permission.
Changes
We'll update this notice when we change how we use information or which providers we use, and show the date at the top.